Call Center Associate - Work from home

Job Description:

Puregold Price Club Inc. is seeking a dedicated and hardworking individual to join our team as a Call Center Associate. This position offers the flexibility to work from home and is ideal for entry-level candidates looking to gain experience in customer service and communication.

Responsibilities: - Handle inbound and outbound calls from customers in a professional and courteous manner - Assist customers with inquiries, concerns, and issues regarding products and services - Provide accurate and timely information to customers - Maintain a positive attitude and ensure customer satisfaction - Utilize analysis and critical thinking skills to resolve customer issues efficiently - Adhere to company policies and procedures - Meet performance goals and targets set by management - Collaborate with team members and supervisors to improve customer service processes

Requirements: - High school diploma or equivalent - 1 year of experience in customer service or related field - Excellent communication skills, both verbal and written - Strong computer skills and ability to navigate multiple systems simultaneously - Ability to work independently and in a team environment - Willingness to learn and adapt to new technologies and processes - Able to multitask and prioritize tasks effectively

Personality Traits: - Hardworking - Independent

Soft Skills: - Analysis - Critical thinking

Benefits: - Free food - Company transportation - Profit sharing

Working Environment: At Puregold Price Club Inc., we are committed to supporting our employees in their personal and professional development. We provide a positive and inclusive working environment where you can grow and succeed.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Puregold Price Club Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.