Call Center Representative

salary Salary :

₱26,699 - 42,157 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in the Philippines

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Job Description - Call Center Representative

Job Description:


SM Investments Corporation is seeking a dynamic and customer-focused Call Center Representative to join our team in Cebu, Central Visayas, Philippines. This part-time entry-level position requires at least 1 year of experience in a similar role.


Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, issues, and complaints - Provide information about products and services - Process orders, returns, and exchanges - Meet and exceed customer satisfaction goals - Maintain accurate customer records and documentation - Collaborate with team members and other departments to resolve customer issues


Requirements: - Resilient and dedicated personality traits - Strong decision-making and problem-solving skills - Excellent communication and listening skills - High school diploma or equivalent - Proficiency in Microsoft Office and experience with CRM software is a plus


Benefits: - Retirement plan - Company transportation - Paid overtime


Working Environment: At SM Investments Corporation, we nurture an entrepreneurial atmosphere, even within an established organization. We encourage creativity, innovation, and collaboration among our employees.


Deadline to apply: June 7, 2024


Equal Opportunity Statement: SM Investments Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the Philippines

This job is no longer accepting applications.

Scroll down below to view similar jobs .

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About the Company

SM Investments Corporation

SM Investments Corporation (SMIC) is a leading Philippine conglomerate with interests in retail, banking, property, and mining. Founded in 1958 by Henry Sy Sr., SMIC is one of the largest and most diversified conglomerates in the Philippines. It has a presence in over 50 countries and employs over 1...

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