Remote Call Center Representative

Job Description:

Revolution Precrafted is seeking a Remote Call Center Representative to join our team in Manila, NCR, Philippines. This part-time position is perfect for individuals who are hardworking, resourceful, and looking to gain experience in the customer service industry. As an entry-level role, no prior experience is required, making it a great opportunity for those looking to start their career.

Responsibilities: - Handle incoming customer calls in a professional and courteous manner - Address customer inquiries, complaints, and concerns promptly and accurately - Provide product information and assistance with placing orders - Use negotiation skills to resolve issues and retain customers - Collaborate with team members to ensure customer satisfaction - Strive to exceed customer expectations and deliver delight in every interaction - Utilize innovation to find creative solutions to complex problems

Requirements: - Strong communication and interpersonal skills - Ability to multitask and work effectively in a fast-paced environment - Excellent problem-solving skills - Proficiency in Microsoft Office and other basic computer programs - High school diploma or equivalent - Flexibility to work evenings, weekends, and holidays as needed

Benefits: - Company-provided equipment for remote work - Dental insurance coverage - Paid sick leave

Working Environment: At Revolution Precrafted, we focus on exceeding customer expectations and delivering delight in every interaction. Our team members are dedicated to providing exceptional service and finding innovative solutions to meet our customers' needs.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Revolution Precrafted is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.