Chat Support Assistant - Work from home

Job Description:

Olivia is seeking a Chat Support Assistant to join our team. This is a part-time, work from home position located in Parañaque, NCR, Philippines. We are looking for an entry-level individual with at least 1 year of experience in a similar role.

Responsibilities: - Respond to customer inquiries and provide assistance through chat support - Troubleshoot technical issues and provide solutions to customers - Assist with order processing and tracking shipments - Maintain a high level of customer satisfaction by providing excellent service - Collaborate with other team members to improve processes and procedures

Requirements: - Hardworking and adaptable personality traits - Strong adaptability and creativity soft skills - Excellent communication skills - Ability to work independently and as part of a team - Proficient in Microsoft Office and other computer applications

Benefits: - Life insurance - Company transportation - Free food

Working Environment: At Olivia, we believe in aligning work with a greater purpose. You will be contributing to a meaningful mission that makes a positive impact on our customers. We strive to create a supportive and inclusive work environment where everyone can thrive.

Deadline to Apply: Please submit your application by May 11, 2024.

Equal Opportunity Statement: Olivia is an equal opportunity employer. We value diversity and inclusion in the workplace and are committed to creating a supportive and inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.