Chat Support Manager

Great Deals E-commerce Corporation is seeking a dynamic and experienced Chat Support Manager to join our team in Caloocan, NCR, PH. This is a part-time position at the Associate level, requiring a minimum of 5 years of experience in a similar role.

As the Chat Support Manager, you will be responsible for overseeing the chat support team, ensuring that they provide exceptional customer service and support to our online shoppers. Your duties will include managing the chat support platform, monitoring performance metrics, training and developing team members, and implementing strategies to improve efficiency and customer satisfaction.

Candidates for this role must possess the following personality traits: resilience and adaptability. Additionally, soft skills such as creativity and innovation will be essential for success in this position.

In return for your hard work and dedication, Great Deals E-commerce Corporation offers a comprehensive benefits package that includes life insurance, relocation allowance, and opportunities for training and professional development. We pride ourselves on providing a supportive working environment where employees can thrive amidst change and innovation.

The deadline to apply for the Chat Support Manager position is May 8, 2024. Great Deals E-commerce Corporation is an equal opportunity employer and encourages all qualified individuals to apply.

If you are a motivated and experienced professional looking to take the next step in your career, we want to hear from you. Join our team and help us continue to provide exceptional service to our customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.