Chat Support Officer

Job Description:

San Miguel Corporation is seeking a passionate and hardworking individual to join our team as a Chat Support Officer in Davao City, PH. As an Entry Level position, no prior experience is required.

Responsibilities: - Respond to customer inquiries via chat in a timely and professional manner - Provide product information, troubleshoot issues, and resolve customer concerns - Document customer interactions and maintain accurate records - Collaborate with other departments to find solutions to customer problems - Stay up-to-date on product knowledge and company policies - Identify trends in customer inquiries and provide feedback to improve processes

Requirements: - Strong attention to detail and analytical skills - Ability to work efficiently in a fast-paced environment - Excellent written communication skills - Basic computer skills and familiarity with chat support software - Ability to work independently and as part of a team

Benefits: - Medical coverage - Life insurance - Vision insurance

Working Environment: At San Miguel Corporation, we value a culture of ownership and responsibility at every level of the organization. We believe in providing a supportive and inclusive work environment where employees can thrive and grow.

Deadline to apply: 2024-07-14

Equal Opportunity Statement: San Miguel Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.