Remote Chat Support Representative

We are looking for a Remote Chat Support Representative to join our team at Workbean. As a part-time Associate Level position, you will be responsible for providing customer support through chat communication. This role will be based in Taguig, NCR, Philippines and requires a minimum of 3 years of experience in a similar role.

Responsibilities: - Respond to customer inquiries via chat in a timely and professional manner - Resolve customer issues and escalate as needed - Provide product information and assistance to customers - Collaborate with team members to ensure a seamless customer experience - Document and track customer interactions and feedback

Requirements: - Energetic and hardworking personality - Strong decision-making skills - Creativity in problem-solving - Excellent written and verbal communication skills - Ability to work remotely and independently - Prior experience in customer support or related field - Proficiency in using chat support software and systems

Benefits: - Paid sick leave - Paid Time Off (PTO) - Training & professional development opportunities - Harmonious workplace environment promoting collaboration and respect

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Workbean is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.