Remote Chat Support Specialist

Job Description:

We are seeking a Remote Chat Support Specialist to join our team at Humble Sustainability. As a part-time entry-level role, you will be responsible for providing excellent customer service through chat support to our clients. This position offers the opportunity to work remotely from Taguig, NCR, PH.

Responsibilities: - Respond to customer inquiries and provide support through chat channels in a timely and professional manner - Maintain a high level of customer satisfaction by addressing customer concerns and resolving issues effectively - Collaborate with other departments to ensure seamless communication and problem-solving - Assist with data entry and administrative tasks as needed - Follow communication procedures, guidelines, and policies

Requirements: - 1 year of experience in customer service or a related field - Adaptable and reliable personality traits - Strong communication and interpersonal skills - Ability to work independently and multitask effectively - Strong strategic planning and attention to detail soft skills - Proficiency in using chat support software - High school diploma or equivalent

Benefits: - Visa sponsorship for eligible candidates - Parental leave for new parents - Free accommodation for the duration of employment

Working Environment: At Humble Sustainability, we pride ourselves on creating an environment where technology is harnessed to drive innovation and efficiency. Our team values collaboration, creativity, and forward thinking.

Deadline to Apply: Please submit your application by June 10, 2024.

Equal Opportunity Statement: Humble Sustainability is an equal opportunity employer and welcomes all qualified applicants regardless of race, gender, sexual orientation, religion, or disability. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.