Remote Chat Support Specialist

Job Description:

Avion School, a leading tech education company, is seeking a Remote Chat Support Specialist to join our dynamic team. As a part-time entry-level position, this role is perfect for individuals with a strong work ethic and a passion for helping others. The Remote Chat Support Specialist will be responsible for providing exceptional customer service and technical support through chat channels.

Responsibilities: - Respond to customer inquiries and technical issues through chat in a timely and professional manner - Troubleshoot and resolve customer issues effectively - Provide product information and assistance to customers - Collaborate with team members to improve customer experience - Document and escalate complex issues to the appropriate team - Maintain a high level of customer satisfaction - Adhere to company policies and procedures

Requirements: - Strong communication skills - Ability to multitask and prioritize workload - Excellent problem-solving skills - Hardworking and reliable - Strategic planning and decision-making skills - No prior experience required

Benefits: - Free accommodation - Employee discounts - Visa sponsorship

Working Environment: At Avion School, we support our employees in their personal and professional development. We provide a positive and inclusive working environment where individuals can thrive and grow in their careers.

Deadline to apply: 2024-06-29

Equal Opportunity Statement: Avion School is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.