Client Relations Assistant

Job Description:

As a Client Relations Assistant at Gcash in Cebu, Central Visayas, Philippines, you will play a crucial role in building and maintaining relationships with our valued clients. This part-time entry-level position requires at least 1 year of experience in a customer service or client relations role.

Responsibilities: - Assist with client inquiries via phone, email, and in-person - Provide excellent customer service by addressing client needs and concerns promptly and professionally - Work closely with the Client Relations Manager to ensure client satisfaction and retention - Collaborate with other team members to resolve client issues and improve processes - Maintain accurate records of client interactions and transactions - Participate in training sessions to stay updated on products and services - Attend client meetings and events as needed

Requirements: - Passionate about providing exceptional customer service - Dedication to building and maintaining strong client relationships - Strong problem-solving skills and ability to think quickly on your feet - Excellent teamwork and communication skills - Ability to multitask and work in a fast-paced environment - Proficiency in MS Office and CRM software - Flexibility to work evenings and weekends as needed

Benefits: - Paid overtime for extra hours worked - Dental insurance to support your oral health - Life insurance for peace of mind and financial security

Working Environment: At Gcash, we empower our employees to take ownership of their work and make impactful decisions. You will have the opportunity to grow and develop your skills in a supportive and collaborative environment.

Deadline to Apply: April 23, 2024

Equal Opportunity Statement: Gcash is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.