Client Relations Assistant

Job Description: As a Client Relations Assistant at Zennya, you will be responsible for supporting the Client Relations team in managing client accounts and ensuring exceptional customer service. Your role will involve maintaining strong relationships with clients, addressing any queries or concerns they may have, and assisting in the development of strategies to enhance client satisfaction. This position requires excellent communication skills, attention to detail, and a proactive approach to problem-solving.

Responsibilities: - Assist in managing client accounts and ensuring timely and accurate delivery of services - Respond to client inquiries and resolve any issues in a professional and timely manner - Collaborate with the Client Relations team to develop strategies for improving client satisfaction - Conduct research on industry trends and competitor activities to support client relationship management - Prepare reports and presentations for client meetings - Provide administrative support as needed to ensure smooth operations of the Client Relations department

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 3 years of experience in client relations or customer service - Excellent communication and interpersonal skills - Reliable and dedicated with a strong work ethic - Strong strategic planning and critical thinking skills - Proficient in Microsoft Office applications - Ability to work well both independently and as part of a team

Benefits: - Travel & spending expenses covered - Travel opportunities - Paid overtime

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. At Zennya, you will have the opportunity to collaborate with talented professionals in a dynamic and innovative work environment.

Deadline to Apply: May 4, 2024

Equal Opportunity Statement: Zennya is an equal opportunity employer and is committed to providing a workplace that is inclusive and diverse. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.