Client Relations Assistant

Job Description:

BeautyMNL is seeking a motivated and energetic Client Relations Assistant to join our team in Manila, NCR, Philippines. As an Associate Level position, the Client Relations Assistant will be responsible for supporting the Client Relations team in maintaining positive relationships with our valued customers. This is a part-time position, requiring a minimum of 2 years of experience in a similar role.

Responsibilities: 1. Assisting with responding to client inquiries and concerns via phone, email, and chat 2. Providing exceptional customer service to ensure client satisfaction 3. Collaborating with the Client Relations team to address client issues and resolve conflicts 4. Maintaining accurate client records and updating client information as needed 5. Conducting client surveys and collecting feedback to improve overall customer experience 6. Assisting in developing strategies to enhance client relations and increase client retention 7. Supporting the Client Relations Manager in special projects and initiatives as assigned

Requirements: 1. 2+ years of experience in a customer service or client relations role 2. Strong communication and interpersonal skills 3. Ability to work well in a team environment and collaborate effectively 4. High level of emotional intelligence and empathy 5. Innovative thinking and problem-solving skills 6. Must be motivated, energetic, and customer-focused 7. Proficiency in Microsoft Office suite and CRM systems 8. Bachelor's degree in Business Administration or related field preferred

Benefits: 1. Parental leave 2. Life insurance 3. Vision insurance

Working Environment: At BeautyMNL, we strive to create an environment that sparks creativity and motivation. Our team is dedicated to inspiring greatness and supporting each other in all aspects of our work.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: BeautyMNL is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.