Client Relations Associate

Job Description:

As a Client Relations Associate at Bench, you will be responsible for maintaining positive relationships with our clients and ensuring their satisfaction with our products and services. This role is crucial in ensuring that our clients receive top-notch service and support at all times.

Responsibilities: 1. Communicate with clients via phone, email, and in-person meetings to address their needs and concerns. 2. Provide support and guidance to clients on how to best utilize our products and services. 3. Handle client inquiries and resolve any issues in a timely and professional manner. 4. Keep detailed records of client interactions and transactions. 5. Collaborate with other departments to ensure client needs are met quickly and efficiently. 6. Assist in developing strategies to improve client satisfaction and retention. 7. Stay up-to-date on industry trends and client preferences to anticipate their needs.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. 1 year of experience in customer service or client relations. 3. Excellent communication and interpersonal skills. 4. Highly organized with excellent attention to detail. 5. Ability to multitask and prioritize tasks effectively. 6. Resilient and adaptable to changing circumstances. 7. Strong time management skills. 8. Proficient in Microsoft Office Suite. 9. Ability to work independently and in a team environment. 10. Willingness to learn and grow in a fast-paced environment.

Benefits: - Company-provided equipment for work - Company transportation to and from the office - Paid sick leave

Working Environment: At Bench, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and every team member is treated with fairness and equality.

Equal Opportunity Statement: Bench is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or disability. We welcome applicants from all backgrounds to apply for this position.

Deadline to Apply: March 31, 2024

We look forward to welcoming a dedicated and enthusiastic Client Relations Associate to our team in Manila, NCR, PH. Apply now and be part of our growing company!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.