Client Relations Associate

Job Description:

Expedock is currently seeking a dedicated and motivated Client Relations Associate to join our team in Parañaque, NCR, PH. As an Associate Level position, the ideal candidate should have at least 3 years of experience in a similar role.

Responsibilities: 1. Manage client relationships and act as the main point of contact for their inquiries and concerns. 2. Develop and maintain a deep understanding of client needs and requirements. 3. Communicate with clients via phone, email, and in-person meetings to address any issues or questions. 4. Collaborate with internal teams to ensure timely and accurate delivery of services to clients. 5. Assist in the creation of client reports and presentations. 6. Continuously seek ways to improve client satisfaction and retention. 7. Provide feedback to the management team on client trends and concerns.

Requirements: 1. Bachelor's degree in Business Administration or a related field. 2. Excellent communication and interpersonal skills. 3. Strong attention to detail and organizational skills. 4. Ability to adapt to changing environments and priorities. 5. Proficiency in MS Office and CRM software. 6. Proven track record of successful client relationship management.

Personality Traits: - Dedicated - Motivated

Soft Skills: - Attention to detail - Adaptability

Benefits: - Travel & spending expenses - Medical coverage - Gym membership

Working Environment: At Expedock, we are committed to environmental responsibility and sustainable practices. Our team members are encouraged to contribute to our sustainability initiatives and participate in eco-friendly practices.

Deadline to Apply: June 3, 2024

Equal Opportunity Statement: Expedock is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.