Client Relations Associate

Job Description:

HealthNow is seeking a part-time Client Relations Associate to join our team in Quezon City, NCR. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client relations or a related field.

Responsibilities: - Act as the main point of contact for clients, ensuring all inquiries and concerns are addressed promptly and professionally - Build and maintain strong relationships with clients through regular communication and follow-ups - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Provide support to the Sales team by assisting with client presentations and proposals - Assist in developing and implementing client engagement strategies to increase client satisfaction and retention - Monitor and analyze client feedback to identify areas for improvement and implement corrective actions as needed - Stay up-to-date on industry trends and best practices in client relations to continually improve processes and services

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 4 years of experience in client relations or a similar role - Strong interpersonal skills with a customer-centric approach - Excellent communication and problem-solving abilities - Motivated and adaptable with a natural ability to build rapport with clients - People management and teamwork skills are a must - Ability to work independently and as part of a team in a fast-paced environment - Proficient in Microsoft Office and CRM software

Benefits: - Free food, accommodation, and travel & spending expenses - Continuous learning opportunities to stay ahead in a rapidly changing industry

Equal Opportunity Statement: HealthNow is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.