Client Relations Associate - Work from home

Job Description:

We are looking for a motivated and detail-oriented Client Relations Associate to join our team at Investagrams. This is a part-time position that allows you to work from the comfort of your own home. As a Client Relations Associate, you will be responsible for building and maintaining relationships with our clients to ensure their satisfaction with our products and services.

Responsibilities: - Communicate with clients via phone, email, and chat to address any questions or concerns they may have - Serve as the main point of contact for clients and provide personalized service to meet their needs - Work with the sales team to upsell and cross-sell products and services to existing clients - Gather feedback from clients to improve our products and services - Assist with resolving any issues or complaints that clients may have in a timely and professional manner - Keep accurate records of client interactions and transactions - Collaborate with other team members to deliver a seamless client experience

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 4 years of experience in client relations or a similar role - Excellent communication skills and the ability to build rapport with clients - Confident and resourceful personality traits - Strong negotiation and presentation skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Must have a dedicated workspace at home with a reliable internet connection

Benefits: - Company transportation for in-person meetings - Employee discounts on Investagrams products and services - Paid sick leave for part-time employees - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Investagrams is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-06-12

If you meet the requirements and are passionate about client relations, we encourage you to apply for this exciting opportunity to join our team at Investagrams. We look forward to receiving your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.