Client Relations Manager

Job Description:

Cropital, a leading agricultural investment platform based in Parañaque, NCR, PH, is seeking a dedicated and hardworking Client Relations Manager to join our dynamic team on a part-time basis.

As a Client Relations Manager, your primary responsibility will be to build and maintain strong relationships with our clients. You will be the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. In addition, you will be responsible for providing clients with updates on their investments, answering any questions they may have, and ensuring their overall satisfaction with our services.

Responsibilities: - Establish and maintain strong relationships with clients - Address client inquiries and concerns in a timely and professional manner - Provide clients with updates on their investments - Monitor client satisfaction and identify areas for improvement - Work closely with the sales and operations teams to ensure client needs are met - Assist with client onboarding and account management - Develop and implement strategies to enhance client engagement and retention - Keep detailed records of client interactions and transactions

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 5 years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong time management and organizational abilities - Attention to detail and a high level of accuracy - Ability to work independently and as part of a team

Personality traits: - Dedication to providing excellent customer service - Hardworking and driven to achieve goals

Soft skills: - Excellent time management skills - Strong attention to detail

Benefits: - Travel opportunities - Free food - Travel and spending expenses covered

Working environment: At Cropital, we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is committed to making a positive impact in the agricultural industry and providing our clients with top-notch service.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: Cropital is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.