Client Relations Representative - Work from home

Job Description:

As a Client Relations Representative at PearlPay, you will be responsible for building and maintaining positive relationships with clients through various communication channels. This position is a work-from-home opportunity based in Taguig, NCR, Philippines. This part-time entry-level role requires at least 1 year of experience in client relations or a related field.

Responsibilities: - Communicate with clients via phone, email, and chat to address their inquiries and concerns - Provide product or service information to clients and assist them with any issues they may encounter - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure client satisfaction and retention - Identify opportunities for upselling or cross-selling products or services to clients - Conduct research to better understand clients' needs and preferences - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Confident and energetic personality - Strong attention to detail and excellent research skills - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software - High school diploma or equivalent; college degree preferred

Benefits: - Company-provided equipment for remote work - Dental insurance - Training and professional development opportunities - Competitive compensation package

Working Environment: At PearlPay, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Client Relations Representative, you will have the opportunity to grow professionally while contributing to our mission of providing exceptional service to our clients.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: PearlPay is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.