Client Relations Representative - Work from home

Job Description:

San Miguel Brewery Inc. is seeking a dynamic and self-motivated Client Relations Representative to join our team. This is a part-time, work-from-home position based in Pasig, NCR, PH. As an Associate Level representative, you will be responsible for managing client relationships and ensuring client satisfaction.

Responsibilities: - Serve as the primary point of contact for clients, addressing any inquiries, concerns, or feedback in a timely and professional manner - Build and maintain strong, long-lasting client relationships through effective communication and problem-solving skills - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Identify opportunities for upselling or cross-selling products and services to increase client retention and revenue - Provide regular updates and reports on client accounts to management - Stay up-to-date on industry trends and best practices to enhance client experience - Attend virtual meetings and trainings as required

Requirements: - Minimum of 3 years of experience in a client-facing role - Hardworking and resilient attitude with the ability to handle challenging situations calmly and professionally - Strong decision-making and leadership skills to effectively manage client relationships - Excellent communication skills, both verbal and written - Proven track record of meeting or exceeding client satisfaction goals - Proficient in using digital communication tools and platforms - Ability to work independently and manage time effectively in a remote work environment

Benefits: - Company-provided equipment for remote work - Free food and beverages during working hours - Opportunities for travel to client locations or company events

Working Environment: Our company is dedicated to understanding and exceeding customer expectations. We value a collaborative and supportive work culture that promotes growth and development for our employees.

Deadline to Apply: Interested candidates should apply by June 10, 2024.

Equal Opportunity Statement: San Miguel Brewery Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.