Job Description:
BeamAndGo is seeking a Client Relations Specialist to join our team in Davao City, Philippines. As a Client Relations Specialist, you will be responsible for maintaining and enhancing relationships with our clients to ensure their satisfaction and loyalty to our company. This is a part-time position at the Associate Level, requiring at least 3 years of experience in a client-facing role.
Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop strong relationships with clients through regular communication and follow-ups - Identify opportunities to upsell or cross-sell additional products or services to existing clients - Collaborate with the sales team to generate new business from existing clients - Conduct client satisfaction surveys and provide feedback to the management team - Monitor client accounts and provide regular reports on key metrics - Stay up-to-date on industry trends and competitor activities to effectively advise clients - Attend client meetings and events as needed
Requirements: - Adaptability and independence in a fast-paced environment - Strong negotiation and persuasion skills - Excellent verbal and written communication skills - Proven track record of building and maintaining client relationships - Ability to work effectively both independently and as part of a team - Bachelor's degree in Business or related field preferred
Benefits: - Company transportation - Disability insurance - Life insurance
Working Environment: At BeamAndGo, we value innovation, collaboration, and adaptability. Our team members thrive in a culture that embraces change and responds resiliently to challenges. As a Client Relations Specialist, you will have the opportunity to contribute to the growth of our company and make a meaningful impact on our clients' lives.
Equal Opportunity Statement: BeamAndGo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.
Deadline to Apply: June 1, 2024
We look forward to receiving your application!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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