Client Relations Specialist - Work from home

NextPay, a fast-growing financial technology company based in Cebu, Central Visayas, is seeking a Client Relations Specialist to work from home on a part-time basis. As an Entry Level position, no prior experience is necessary, but we are looking for hardworking and confident individuals who possess strong critical thinking and presentation skills.

Responsibilities: - Serve as the primary point of contact for clients, responding promptly to inquiries and resolving issues - Build and maintain strong relationships with clients to ensure customer satisfaction and retention - Conduct regular check-ins with clients to assess their needs and offer additional services or products - Collaborate with internal teams to address client needs and provide effective solutions - Track client interactions and maintain accurate records in the CRM system - Identify opportunities for upselling or cross-selling products to existing clients

Requirements: - Excellent communication and interpersonal skills - Ability to think critically and problem-solve effectively - Strong presentation skills to effectively communicate with clients - Proficiency in using CRM systems and other technology tools - Comfortable working from home with a reliable internet connection - Availability to work part-time hours on a flexible schedule

Benefits: - Paid Time Off (PTO) for work-life balance - Training and professional development opportunities to enhance your skills - Free food provided for a productive work environment - Embrace a culture that challenges norms and encourages bold thinking

Deadline to apply: May 11, 2024

Equal Opportunity Statement: NextPay is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.