Client Service Assistant

Job description:

HealthNow is seeking a part-time Client Service Assistant to join our team in Davao City, Philippines. As a Client Service Assistant at HealthNow, you will be responsible for providing exceptional customer service to our clients, assisting with inquiries and problem-solving, and ensuring a smooth and efficient client experience.

Responsibilities: 1. Provide high-quality customer service to clients via phone, email, and in-person interactions. 2. Assist clients with account inquiries, billing issues, and service requests. 3. Process client requests and ensure accuracy and timeliness. 4. Collaborate with the Client Service team to address client concerns and escalations. 5. Maintain client records and documentation accurately. 6. Assist with administrative tasks related to client accounts. 7. Work closely with other departments to ensure seamless communication and service delivery. 8. Participate in ongoing training and professional development opportunities.

Requirements: 1. 3 years of experience in customer service or a related field. 2. Hardworking and motivated individual with a strong work ethic. 3. Excellent communication and interpersonal skills. 4. Ability to negotiate and problem-solve effectively. 5. Team player with a collaborative mindset. 6. Proficiency in Microsoft Office suite. 7. Ability to adapt to a fast-paced and changing environment.

Benefits: - Training & professional development opportunities to enhance your skills and knowledge. - Travel opportunities to attend conferences, events, and training sessions. - Employee discounts on services and products offered by HealthNow.

Working environment: At HealthNow, we pride ourselves on fostering a flexible work environment that adapts to change with speed and efficiency. Our team is supportive, collaborative, and dedicated to delivering exceptional service to our clients. We value diversity and inclusion in the workplace and are committed to creating an equal opportunity for all employees.

Deadline to apply: April 26, 2024

Join HealthNow and be a part of a dynamic team that is passionate about providing excellent client service and making a positive impact on the health and wellness of our community. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.