Client Service Assistant

Job Description:

Acudeen Technologies is seeking a dynamic and motivated Client Service Assistant to join our team in Taguig, NCR. This part-time role at the Associate Level requires a minimum of 2 years of experience in a similar role. The ideal candidate will be driven and adaptable, with strong project management and problem-solving skills.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Assist clients with account setup, account maintenance, and troubleshooting technical issues - Coordinate with internal teams to ensure timely resolution of client issues and inquiries - Monitor client accounts and identify opportunities to enhance customer satisfaction and retention - Assist in the onboarding process for new clients, providing training and support as needed - Maintain accurate and up-to-date client records in the company database - Contribute to the development and implementation of client service strategies to improve overall customer experience - Collaborate with cross-functional teams to drive continuous improvement in client service processes

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 2 years of experience in client service or a similar role - Excellent communication and interpersonal skills - Strong project management abilities - Proven problem-solving skills - Ability to multitask and work in a fast-paced environment - Proficiency in Microsoft Office Suite - Experience with CRM software is a plus

Benefits: - Disability insurance - Life insurance - Free accommodation

Working Environment: At Acudeen Technologies, we strive to align our work with a greater purpose, contributing to a meaningful mission. Our team is passionate about making a positive impact on our clients and society as a whole. Join us in a collaborative and supportive working environment where you can grow both personally and professionally.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Acudeen Technologies is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability. We believe that diversity in our workforce leads to innovative ideas and better outcomes for our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.