Client Service Assistant - Work from home

Job Description:

Smart Communications is seeking a Client Service Assistant to join our team on a part-time basis, working from home in Quezon City, NCR, PH. This entry-level position requires at least 1 year of relevant experience.

Responsibilities: - Providing exceptional client service through various channels including phone, email, and chat - Resolving client inquiries, issues, and complaints in a timely and professional manner - Maintaining accurate records of client interactions and transactions - Collaborating with internal teams to ensure client needs are met - Assisting with administrative tasks as needed - Embodying a positive attitude and maintaining a high level of professionalism at all times - Proactively identifying opportunities to improve processes and enhance the client experience

Requirements: - Energetic and resilient personality traits - Strong emotional intelligence and negotiation skills - Excellent communication and interpersonal abilities - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office applications - High school diploma or equivalent required; college degree preferred

Benefits: - Travel opportunities - Company transportation - Free food - Injecting a sense of joy and vibrancy into the work environment

Equal Opportunity Statement: Smart Communications is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, religion, sexual orientation, or disability status.

Deadline to apply: 2024-05-06

If you meet the requirements for this position and are ready to embark on a rewarding career with Smart Communications, please submit your application today. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.