Client Service Manager

Job Description:

Wilcon Depot is seeking a Client Service Manager to join our team in Caloocan, NCR, PH. As a Client Service Manager, you will be responsible for managing client relationships and ensuring high levels of customer satisfaction. This position is part-time and requires a Mid-to-Senior Level individual with at least 7 years of experience in client service management.

Responsibilities: - Develop and maintain strong client relationships - Ensure timely and accurate delivery of services to clients - Provide support and guidance to clients on products and services - Identify opportunities for upselling and cross-selling to clients - Collaborate with internal teams to address client needs and issues - Monitor client satisfaction levels and implement strategies to improve customer experience - Prepare regular reports on client performance and satisfaction

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in client service management - Strong communication and interpersonal skills - Ability to adapt to change and work in a fast-paced environment - Passion for delivering excellent customer service - Creative problem-solving skills - Strong research abilities

Benefits: - Visa sponsorship for eligible candidates - Joining Bonus - Company transportation for work-related travel

Working Environment: At Wilcon Depot, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing exceptional service to our clients while fostering a collaborative and dynamic work environment.

Equal Opportunity Statement: Wilcon Depot is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.