Client Service Representative

Job Description:

We are seeking a dedicated and independent Client Service Representative to join our team at Flowerstore.ph in Caloocan, NCR, Philippines. As an entry-level position, no prior experience is required, making this the perfect opportunity for those looking to start their career in customer service.

Responsibilities: - Serve as the first point of contact for customers, resolving inquiries and issues in a professional and timely manner - Process orders and assist customers with product selection - Handle inbound and outbound calls, emails, and live chats - Maintain accurate and up-to-date customer records - Collaborate with other departments to ensure customer satisfaction and resolve any customer complaints - Provide feedback and suggestions for process improvement

Requirements: - Strong dedication to providing excellent customer service - Ability to work independently and efficiently - Strong analytical skills to assess customer needs and provide appropriate solutions - Innovative mindset to adapt to changing customer demands - Excellent communication skills, both written and verbal - Proficient in Microsoft Office Suite and CRM systems

Benefits: - Visa sponsorship for qualified candidates - Free food during working hours - Employee discounts on Flowerstore.ph products

Working Environment: At Flowerstore.ph, we value transparency and open dialogue for effective communication at all levels. Our team is supportive, collaborative, and dedicated to providing the best possible service to our customers.

Deadline to Apply: May 7, 2024

Equal Opportunity Statement: Flowerstore.ph is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.