Remote Client Service Representative

Job Description: San Miguel Corporation, a leading beverage and food company based in Manila, PH, is seeking a part-time Remote Client Service Representative to join our team at the Associate level. The ideal candidate will have at least 2 years of experience in a client service role, and possess the personality traits of being adaptable and energetic.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Collaborate with internal teams to ensure smooth communication and resolution of client issues - Analyze client data to identify trends and suggest improvements for client satisfaction - Make decisions on behalf of clients when necessary, using sound judgment and problem-solving skills - Provide feedback to management on ways to improve client service processes

Requirements: - 2+ years of experience in a client service role - Strong decision-making and analytical skills - Ability to adapt to changing client needs and priorities - Energetic and enthusiastic attitude towards client interactions - Excellent communication skills, both written and verbal - Proficiency in Microsoft Office Suite and CRM software - Must have a stable internet connection to work remotely

Benefits: - Paid Time Off (PTO) - Life insurance - Profit sharing

Working Environment: The successful candidate will thrive in an energetic and rapidly evolving work setting, where no two days are the same. The ability to think on your feet and adapt quickly to changing circumstances is essential for success in this role.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: San Miguel Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.