Remote Client Service Representative

Job Description:

HealthNow is seeking a Remote Client Service Representative to join our dynamic team in Cebu, Central Visayas, PH. This part-time position is perfect for individuals who are reliable and resilient, possess strong project management skills, and have a keen attention to detail. As an entry-level role, we require at least 1 year of experience in a customer service or client-facing position.

Responsibilities: - Responding to client inquiries via phone, email, and chat in a timely and professional manner - Providing excellent customer service that exceeds client expectations - Managing client accounts and ensuring all information is accurate and up-to-date - Assisting with troubleshooting and technical support for clients using our services - Collaborating with other team members to resolve client issues and ensure customer satisfaction - Documenting all client interactions and maintaining detailed records - Reporting any feedback or trends in client inquiries to management for further analysis

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field preferred - Strong communication skills both verbal and written - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Experience working remotely and managing client relationships from a distance - Ability to work independently and as part of a team

Benefits: - Profit sharing opportunities - Life insurance coverage - Free meals provided during work hours - Opportunities for career growth and advancement within the company

Working Environment: At HealthNow, we encourage our employees to embrace creativity and innovation. We value fresh ideas and inventive solutions that can help us improve our services and better serve our clients. Our team thrives in a collaborative and supportive environment where each individual's contributions are recognized and appreciated.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: HealthNow is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.