Client Service Specialist

Job Description: Robinsons Land Corporation is seeking a part-time Client Service Specialist to join our team in Davao City, Philippines. As an Associate Level role, the ideal candidate will have at least 3 years of experience in client services. We are looking for someone who is reliable and motivated, with excellent cooperation and communication skills.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally - Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services - Coordinate with internal teams to ensure timely resolution of client issues and requests - Provide support in the onboarding process for new clients, ensuring a smooth transition and effective communication - Assist in the development and implementation of client service strategies to improve overall customer experience - Stay informed about industry trends and competitive landscape to provide valuable insights to clients - Regularly update client records and information in the company database - Collaborate with the sales team to identify cross-selling opportunities and promote additional services to clients

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in client services or related role - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work independently and in a team environment - Proficiency in Microsoft Office suite and CRM systems

Benefits: - Travel and spending expenses - Paid Time Off (PTO) - Paid overtime

Working Environment: At Robinsons Land Corporation, we foster transparency and open dialogue for effective communication at all levels. Our goal is to create a collaborative and supportive work environment where every team member can thrive and succeed.

Equal Opportunity Statement: Robinsons Land Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where everyone is valued and respected. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.