Client Support Assistant

Job Description:

KMC Solutions is seeking a Client Support Assistant to join our team in Pasig, NCR, PH on a part-time basis. The ideal candidate will have at least 4 years of experience in a similar role and possess a strong ability to adapt to various situations.

Responsibilities: - Provide exceptional support to clients, ensuring their needs are met in a timely and efficient manner - Assist with resolving client inquiries and concerns, escalating issues as needed - Conduct regular check-ins with clients to gather feedback and ensure satisfaction - Collaborate with internal teams to address client needs and improve overall service delivery - Maintain accurate records of client interactions and follow-up activities - Keep abreast of industry trends and developments to better support clients

Requirements: - Bachelor's degree in Business Administration or related field - 4+ years of experience in client support or a similar role - Strong presentation skills and ability to convey information clearly and concisely - Highly adaptable and able to thrive in a fast-paced, dynamic environment - Driven to exceed client expectations and deliver exceptional service - Excellent interpersonal skills with a focus on empathy and understanding - Ability to prioritize tasks and meet deadlines effectively

Benefits: - Medical coverage - Parental leave - Gym membership

Working Environment: At KMC Solutions, we prioritize understanding and empathy in all interactions. We believe in fostering a supportive and inclusive work environment where every team member feels valued and respected.

Deadline to apply: 2024-06-10

Equal Opportunity Statement: KMC Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.