Client Support Associate

Job Description:

Humble Sustainability is seeking a Client Support Associate to join our team in Makati, NCR, PH on a part-time basis. The ideal candidate for this position will have a minimum of 3 years of experience in a client-facing role and possess a high level of confidence and resourcefulness. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients and assisting with their inquiries and concerns.

Responsibilities: - Communicate with clients via phone, email, and in-person to address their needs and provide solutions to any issues they may be experiencing - Assist clients with product inquiries, orders, and other related tasks - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure a seamless client experience - Work closely with the sales team to upsell products and services to existing clients - Identify opportunities for process improvement and contribute to the overall growth of the company

Requirements: - 3+ years of experience in a customer service or client support role - Excellent communication skills and a strong attention to detail - Ability to work independently and prioritize tasks effectively - Strong problem-solving and decision-making skills - Confidence and resourcefulness when dealing with challenging situations - Knowledge of sustainability practices and/or environmental issues is a plus

Benefits: - Disability insurance - Joining Bonus - Free food

Working Environment: At Humble Sustainability, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team members are encouraged to think outside the box and contribute ideas that will help us achieve our sustainability goals.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Humble Sustainability is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other characteristic protected by law. We are committed to building a diverse and inclusive team that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.