Remote Client Support Associate

As a Remote Client Support Associate at Xepto Computing, located in Davao City, Philippines, you will be responsible for providing exceptional customer service and support to clients remotely. This part-time entry-level position does not require any prior experience, making it an excellent opportunity for individuals looking to kickstart their career in the tech industry.

Responsibilities: - Respond to client inquiries and provide timely and professional support via email, chat, or phone - Troubleshoot technical issues and escalate to the appropriate teams when necessary - Help clients navigate software applications and resolve any user-related issues - Collaborate with cross-functional teams to ensure client needs are met efficiently - Maintain accurate records of client interactions and transactions - Identify and recommend process improvements to enhance the overall client experience

Requirements: - Hardworking and independent with the ability to work remotely - Strong critical thinking skills to analyze and solve complex problems - Excellent presentation skills to effectively communicate with clients - Strong attention to detail and ability to multitask in a fast-paced environment - Familiarity with basic computer applications and willingness to learn new software programs - Excellent verbal and written communication skills in English

Benefits: - Medical coverage to support your health and well-being - Profit sharing opportunities to align your success with the company's success - Relocation allowance for eligible candidates looking to join our team in Davao City

Working Environment: At Xepto Computing, we strive to create a high-energy workplace focused on delivering impactful results. You will have the opportunity to grow and develop your skills while contributing to the success of our clients and the company.

Deadline to Apply: Make sure to submit your application by July 12, 2024, to be considered for this exciting opportunity.

Equal Opportunity Statement: Xepto Computing is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.