Client Support Associate

Job Description:

Phoenix Petroleum Philippines is looking for a passionate and driven individual to join our team as a Client Support Associate in Parañaque, NCR. This part-time entry-level position requires at least 1 year of experience in customer service or a related field.

Responsibilities: 1. Provide exceptional customer support through various channels including phone, email, and chat. 2. Assist clients with inquiries, requests, and issue resolution in a timely and professional manner. 3. Collaborate with internal teams to ensure smooth communication and resolution of client issues. 4. Maintain accurate records of client interactions and transactions in the company database. 5. Identify and recommend process improvements to enhance overall customer experience. 6. Stay up-to-date on product knowledge and industry trends to better assist clients. 7. Participate in training and development sessions to improve skills and knowledge in client support.

Requirements: 1. Passionate about providing excellent customer service. 2. Driven to exceed client expectations and deliver results. 3. Strong communication and interpersonal skills. 4. Ability to think innovatively and problem-solve effectively. 5. Excellent planning and organizational skills. 6. Proficient in Microsoft Office and CRM software. 7. High school diploma or equivalent required.

Benefits: 1. Profit sharing opportunities. 2. Disability insurance coverage. 3. Vision insurance benefits.

Working Environment: Join Phoenix Petroleum Philippines and be part of a company that pioneers change and sets industry benchmarks. Our team values collaboration, innovation, and continuous improvement to drive success.

Deadline to Apply: July 12, 2024.

Equal Opportunity Statement: Phoenix Petroleum Philippines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.