Client Support Manager

United Laboratories is seeking a motivated and adaptable Client Support Manager to join our team in Makati, NCR, PH on a part-time basis. As the Client Support Manager, you will be responsible for managing client relationships, providing exceptional support, and ensuring client satisfaction.

Responsibilities: - Serve as the main point of contact for clients, handling inquiries, issues, and requests in a timely and professional manner - Develop and maintain strong relationships with clients to understand their needs and preferences - Collaborate with internal teams to address client concerns and provide solutions - Monitor client satisfaction and proactively identify opportunities to improve the client experience - Track and report on key performance metrics related to client support activities - Assist in the development and implementation of client support strategies and initiatives - Keep up to date with industry trends and best practices in client support

Requirements: - Bachelor's degree in Business Administration or a related field - Minimum of 5 years of experience in client support or a similar role - Excellent project management skills and ability to prioritize tasks effectively - Strong time management skills and the ability to work under pressure - Motivated and adaptable with a positive attitude - Excellent communication and interpersonal skills - Proficiency in Microsoft Office applications - Experience working in a fast-paced environment

Benefits: - Relocation allowance for eligible candidates - Company-provided equipment - Employee discounts on United Laboratories products

Working Environment: At United Laboratories, we embrace a culture that challenges norms and encourages bold thinking. Our team is dedicated to delivering exceptional service to our clients and creating a positive work environment where everyone can thrive.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: United Laboratories is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.