Client Support Officer - Work from home

Job Description:

Humble Sustainability, a leading sustainability consulting firm, is seeking a highly motivated and resourceful Client Support Officer to join our team on a part-time basis. This is a work-from-home position based in Caloocan, NCR, PH.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and live chat. 2. Assist clients with any inquiries, concerns, or technical issues they may have. 3. Conduct thorough research to address client needs and provide relevant information and solutions. 4. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty. 5. Collaborate with internal teams to coordinate resources and resolve client issues efficiently. 6. Assist in executing marketing campaigns and promotions to drive client engagement. 7. Manage client accounts and track their progress and engagement with our services.

Requirements: 1. Minimum of 2 years of experience in customer service or client support roles. 2. Resourceful and passionate about providing exceptional customer service. 3. Excellent research skills to quickly gather information and find solutions for clients. 4. Strong people management skills to effectively communicate and build relationships with clients. 5. Ability to work independently and manage time efficiently in a remote work environment.

Benefits: 1. Remote work flexibility with the opportunity to work from the comfort of your own home. 2. Travel and spending expenses covered for work-related activities. 3. Retirement plan options to help you plan for your future. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: Humble Sustainability is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We celebrate diversity and are dedicated to providing equal opportunities to all individuals without regard to race, color, religion, gender, sexual orientation, age, or disability status.

If you are a customer service enthusiast with a passion for sustainability and client support, we invite you to apply for the Client Support Officer position at Humble Sustainability. The deadline to apply is May 14, 2024. We look forward to reviewing your application and potentially welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.