Client Support Representative

Job Description:

Avion School is looking for a passionate and confident Client Support Representative to join our team in Quezon City. As an Entry Level position, no years of experience are required. The Client Support Representative will be responsible for providing exceptional customer service to our clients, handling inquiries and concerns with professionalism and efficiency.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely manner - Handle client complaints and resolve issues promptly and effectively - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure client needs are met - Identify opportunities to improve customer experience and provide feedback to management

Requirements: - Passionate about providing excellent customer service - Confident in communicating with clients in a professional manner - Demonstrated emotional intelligence and ability to empathize with clients - Strong critical thinking skills to solve problems and make decisions - Ability to work independently and as part of a team - Excellent written and verbal communication skills - Proficient in using customer service software and Microsoft Office suite

Benefits: - Remote work flexibility - Travel and spending expenses covered - Profit sharing opportunities

Working Environment: At Avion School, we leverage data to inform decisions and drive strategic initiatives. Our team is dedicated to providing the best possible experience for our clients through innovation and collaboration.

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Avion School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.