Client Support Specialist

Job Description:

Revolution Precrafted is seeking a part-time Client Support Specialist to join our team in Pasig, NCR, PH. As an Associate Level professional with at least 2 years of experience, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Resolve client issues and concerns promptly and effectively - Communicate with clients to ensure satisfaction and address any feedback - Assist with client onboarding and provide training and guidance as needed - Collaborate with internal teams to coordinate client projects and deliverables - Conduct research and analysis to identify trends and opportunities for improvement - Maintain accurate records of client interactions and transactions - Participate in team meetings and training sessions to stay informed on company updates and best practices

Requirements: - Hardworking and driven individual with a passion for providing excellent customer service - Strong research and analysis skills to effectively address client needs - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficient in Microsoft Office and other relevant software applications - Bachelor's degree in Business Administration or related field preferred

Benefits: - Company transportation for work-related travel - Travel and spending expenses covered by the company - Paid Time Off (PTO) for vacation and personal days - Opportunity for growth and development within the company

Working Environment: At Revolution Precrafted, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. Our team is committed to fostering a collaborative and supportive work environment where every employee feels empowered and valued.

Deadline to Apply: Please submit your application by June 29, 2024.

Equal Opportunity Statement: Revolution Precrafted is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, disability, sexual orientation, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.