Client Support Specialist - Work from home

Job Description:

FlySpaces, a leading provider of flexible workspace solutions, is seeking a Client Support Specialist to join our team on a part-time basis to work from home. As an Entry Level position, this role is perfect for individuals with at least 1 year of experience in customer support and a passion for delivering exceptional service.

Responsibilities: - Respond to customer inquiries via email, chat, and phone in a timely and professional manner - Assist clients in navigating our platform, resolving any technical issues they may encounter - Troubleshoot and escalate any issues to the appropriate departments for resolution - Provide guidance on FlySpaces products and services to ensure clients have a positive experience - Contribute to the development and improvement of our customer support processes - Collaborate with the sales and marketing teams to provide a seamless customer experience - Document all client interactions and maintain accurate records in our CRM system

Requirements: - Reliable individual who is able to work independently and efficiently from a home office environment - Passion for helping others and delivering outstanding customer support - Strong communication skills and attention to detail - Ability to think critically and solve problems independently - Innovation and creativity in finding solutions to meet client needs - Proficiency in using technology and software tools such as CRM systems and Microsoft Office Suite - Flexibility to work weekends and evenings as needed - High school diploma required, Bachelor's degree preferred

Benefits: - Paid Time Off (PTO) for part-time employees - Vision insurance and dental insurance for eligible employees

Working Environment: At FlySpaces, we are committed to promoting equality and fairness for all employees. We believe in creating a diverse and inclusive work environment where every team member is valued and respected.

Deadline to Apply: April 10, 2024

Equal Opportunity Statement: FlySpaces is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. All qualified individuals are encouraged to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.