Customer Care Associate - Work from home

Job Description:

Great Deals E-commerce Corporation is seeking a Customer Care Associate to join our team on a part-time basis. This position will allow you to work from home, providing excellent customer service to our valued clients. As an Associate level position, we are looking for individuals with at least 2 years of relevant experience in customer care or a related field.

Responsibilities: - Provide friendly and efficient customer service via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Assist customers in placing orders, tracking shipments, and processing returns - Collaborate with other team members to ensure a seamless customer experience - Keep accurate records of customer interactions and transactions - Stay up-to-date on product knowledge to better assist customers - Contribute ideas for improving customer satisfaction and retention

Requirements: - Energetic and confident personality traits - Strong research and strategic planning skills - Excellent communication and problem-solving abilities - Proficiency in using customer service software and tools - Ability to work independently and efficiently from a remote location - Flexibility to work evenings and weekends when needed - High school diploma or equivalent required, college degree preferred

Benefits: - Profit sharing opportunities - Employee discounts on company products - Company-provided equipment for remote work - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Great Deals E-commerce Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, sexual orientation, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: May 1, 2024

If you meet the requirements and are excited about the opportunity to work from home as a Customer Care Associate with Great Deals E-commerce Corporation, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.