Customer Care Officer

Job Description:

Cloudstaff is seeking a Customer Care Officer to join our team in Taguig, NCR, Philippines. This is a part-time position suitable for individuals at the entry level with at least 1 year of experience.

Responsibilities: 1. Handle customer inquiries and provide information about products and services. 2. Resolve customer complaints and ensure customer satisfaction. 3. Process orders, returns, and exchanges. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with other departments to ensure the best customer experience. 6. Stay up-to-date on product knowledge and company policies.

Requirements: 1. Independent and reliable personality traits. 2. Strong time management skills to prioritize tasks effectively. 3. Excellent communication skills to interact with customers professionally. 4. Ability to work well in a team and independently. 5. Previous experience in customer service is a plus.

Benefits: 1. Relocation allowance for qualified candidates. 2. Vision insurance coverage. 3. Remote work flexibility for a healthy work-life balance.

Working Environment: At Cloudstaff, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We provide opportunities for growth and development while fostering creativity and innovation.

Deadline to apply: July 14, 2024

Equal Opportunity Statement: Cloudstaff is an equal opportunity employer and is committed to creating a diverse and inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.