₱40,752 - 56,210 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are seeking a reliable and independent Customer Service Assistant to join our team at Globe Telecom in Davao City, PH. This position offers the flexibility to work from home on a part-time basis. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and professional manner.
Responsibilities: - Handle incoming customer service inquiries via phone, email, and chat - Provide accurate information and assistance to customers regarding products and services - Resolve customer complaints and issues with empathy and efficiency - Escalate complex inquiries to the appropriate team members - Maintain detailed records of customer interactions and transactions - Stay up-to-date on company policies and procedures to ensure accurate information is provided to customers - Participate in ongoing training and professional development opportunities
Requirements: - 4 years of customer service experience - Strong negotiation skills - Attention to detail - Reliable and independent work ethic - Ability to work from home with a quiet and professional environment - Excellent communication skills - High school diploma or equivalent
Benefits: - Training & professional development opportunities to enhance your skills - Free accommodation for work-from-home setup - Company-provided equipment to ensure smooth workflow
Working Environment: At Globe Telecom, we value building strong connections and treating our colleagues like an extended family. You will be part of a supportive team that encourages growth and collaboration in a remote work setting.
Deadline to Apply: Please submit your application by April 7, 2024
Equal Opportunity Statement: Globe Telecom is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We welcome all qualified applicants to apply for this position.
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Globe Telecom
Globe Telecom is a leading telecommunications company in the Philippines. It provides mobile, fixed line, and broadband services to millions of customers across the country. Globe Telecom is committed to delivering innovative and reliable services to its customers. It is the first Philippine telco t...
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