Customer Service Associate

Job Description: Stylist in Pocket Technologies is seeking a motivated and resilient Customer Service Associate to join our team in Antipolo, Calabarzon, PH. As an Entry Level position, this part-time role requires at least 1 year of experience in customer service or a related field.

Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner 2. Resolve customer complaints and issues with tact and efficiency 3. Provide product information and assistance to customers as needed 4. Process orders, returns, and exchanges accurately and promptly 5. Collaborate with other team members to ensure a seamless customer experience 6. Conduct research to stay informed about company products and services 7. Maintain accurate records of customer interactions and transactions 8. Assist with special projects and initiatives as assigned

Requirements: 1. Must be motivated and resilient in a fast-paced environment 2. Excellent planning and research skills 3. Strong communication and interpersonal abilities 4. Detail-oriented with a focus on delivering high-quality customer service 5. Ability to work independently and as part of a team 6. Proficient computer skills, including MS Office and CRM software

Benefits: - Disability insurance - Dental insurance - Remote work flexibility

Working Environment: At Stylist in Pocket Technologies, we value continuous learning and adaptation to stay ahead in a rapidly changing world. Our team is dedicated to providing exceptional customer service while fostering a culture of innovation and growth.

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Stylist in Pocket Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.