Customer Service Associate

Job Description:

MadEats is looking for a part-time Customer Service Associate to join our team in Quezon City, NCR, PH. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to start their career in customer service.

Responsibilities: - Provide excellent customer service by responding to inquiries via phone, email, and chat in a timely and professional manner - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Keep accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up to date on product knowledge to provide accurate information to customers - Assist in other duties as needed to support the customer service team

Requirements: - Energetic and motivated individual with a positive attitude - Strong teamwork skills and the ability to work well in a fast-paced environment - High emotional intelligence to handle challenging customer interactions with empathy and professionalism

Benefits: - Relocation allowance for eligible candidates - Profit sharing opportunities - Paid overtime for any additional hours worked

Working Environment: At MadEats, we believe in encouraging calculated risk-taking to drive innovation and progress. We value open communication, collaboration, and a supportive work environment where team members can thrive and grow.

Equal Opportunity Statement: MadEats is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.