Customer Service Associate - Work from home

Xepto Computing is seeking a part-time Customer Service Associate to work from home in Taguig, NCR, PH. This entry-level position requires no prior experience, making it an excellent opportunity for those looking to begin their career in customer service.

Responsibilities: - Handle customer inquiries and provide product information via phone, email, and chat - Resolve customer complaints in a professional and efficient manner - Keep accurate records of customer interactions and transactions - Assist customers with placing orders and processing returns - Collaborate with other team members to ensure excellent customer service delivery - Participate in training and development programs to enhance customer service skills

Requirements: - Resourceful and confident personality traits - Attention to detail and strong people management skills - Excellent communication and problem-solving abilities - Ability to work independently and meet deadlines - High school diploma or equivalent - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Dental insurance - Training and professional development opportunities - Free food during work hours

Working environment: At Xepto Computing, we believe in giving back to the community through corporate social responsibility initiatives. As a Customer Service Associate, you will have the opportunity to participate in various activities that make a positive impact on society.

Deadline to apply: May 2, 2024

Equal Opportunity Statement: Xepto Computing is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.