Customer Service Associate - Work from home

BeautyMNL is seeking a passionate and resilient Customer Service Associate to join our team in a work-from-home position based in Makati, NCR, PH. As an Associate Level role, we require a minimum of 3 years of experience in customer service.

Responsibilities: - Handle customer inquiries and concerns via phone, email, and chat - Provide information about products and services - Process orders, returns, and exchanges - Resolve customer complaints in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure excellent customer service - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills - Ability to work independently and as part of a team - Tech-savvy with proficiency in MS Office and CRM software - Innovation and leadership skills - High school diploma or equivalent - Customer service experience preferred

Personality traits: passionate, resilient Soft skills: innovation, leadership

Benefits: - Dental insurance - Gym membership - Employee discounts

Working environment: At BeautyMNL, we strive to cultivate a sense of ownership and responsibility at every level. We value collaboration, creativity, and a strong work ethic.

Deadline to apply: 2024-06-07

Equal opportunity statement: BeautyMNL is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.