₱39,347 - 54,804 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
As a Customer Service Representative at Puregold Price Club Inc., you will be responsible for providing exceptional customer service to our clients while working from home. Your main goal will be to ensure customer satisfaction and loyalty by addressing customer inquiries, resolving issues, and providing support through various communication channels.
Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Handle customer complaints and provide appropriate solutions - Process orders, returns, and exchanges accurately - Maintain a high level of product knowledge to assist customers effectively - Collaborate with other team members to achieve customer service goals - Stay up-to-date on company policies and procedures - Keep accurate records of customer interactions and transactions - Take ownership of customer issues and follow through to resolution
Requirements: - 3 years of experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multi-task and prioritize tasks effectively - Proficiency in using customer service software - Dedicated and passionate about providing outstanding customer service - Strong project management skills to handle multiple tasks simultaneously
Benefits: - Paid overtime for additional work hours - Disability insurance to provide financial protection in case of unexpected circumstances - Company transportation for commuting to and from the office, if required
Working Environment: At Puregold Price Club Inc., we value building strong relationships with our colleagues, clients, and partners. Our work environment fosters teamwork, collaboration, and mutual respect to ensure a positive experience for everyone involved.
Deadline to Apply: Please submit your application by July 3, 2024.
Equal Opportunity Statement: Puregold Price Club Inc. is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age, or disability. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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