Customer Success Specialist

Job Description:

Stylist in Pocket Technologies is seeking a Customer Success Specialist to join our dynamic team in Quezon City, NCR, PH on a part-time basis. As an Entry Level position, no prior experience is required, but we are looking for motivated and hardworking individuals who are eager to learn and grow within our organization.

Responsibilities: - Communicate with clients to understand their needs and provide solutions to ensure their success with our products and services - Build and maintain strong relationships with clients, colleagues, and partners - Develop and implement strategic plans to improve customer satisfaction and retention - Proactively identify opportunities for innovation and improvement in our customer success processes - Collaborate with the sales and marketing teams to drive customer engagement and loyalty - Meet and exceed customer success metrics and KPIs - Provide product demonstrations and training to clients as needed - Act as a liaison between the customer and internal teams to resolve any issues or concerns - Stay up-to-date on industry trends and best practices in customer success

Requirements: - Motivated and hardworking individual with a passion for customer success - Strong communication and interpersonal skills - Ability to think strategically and develop innovative solutions - Excellent problem-solving skills - Detail-oriented and organized - Bachelor's degree in Business Administration, Marketing, or a related field is preferred - Proficiency in MS Office and CRM software - Ability to work independently and as part of a team - Willingness to learn and adapt in a fast-paced environment

Benefits: - Company transportation - Relocation allowance - Gym membership

Working Environment: At Stylist in Pocket Technologies, we prioritize building strong relationships with colleagues, clients, and partners. We promote a collaborative and supportive work culture where everyone's contributions are valued and respected.

Deadline to Apply: 2024-05-18

Equal Opportunity Statement: Stylist in Pocket Technologies is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.