Customer Support Assistant

Job Description:

Century Pacific Food, Inc. is seeking a motivated and dedicated Customer Support Assistant to join our team in Makati, NCR on a part-time basis. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: - Respond to customer inquiries and provide solutions in a timely and professional manner - Handle customer complaints and ensure they are resolved to the customer's satisfaction - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately - Maintain customer records and update information as needed - Collaborate with other departments to ensure excellent customer service delivery - Perform administrative tasks as assigned by the Customer Support Manager

Requirements: - Independent and resilient personality traits - Strong leadership and emotional intelligence skills - Excellent communication and interpersonal abilities - Detail-oriented with strong organizational skills - Ability to work effectively in a fast-paced environment - High school diploma or equivalent - Proficiency in Microsoft Office applications

Benefits: - Life insurance coverage - Parental leave for eligible employees - Paid sick leave - Opportunities for growth and advancement within the company

Working Environment: At Century Pacific Food, Inc., we cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and dedication to excellence in all aspects of our work. As a Customer Support Assistant, you will be an integral part of our customer service team and play a crucial role in maintaining positive relationships with our customers.

Deadline to Apply: Interested candidates should submit their applications by May 4, 2024.

Equal Opportunity Statement: Century Pacific Food, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome all qualified applicants to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.