Customer Support Assistant

Job Description:

We are seeking a resourceful and adaptable Customer Support Assistant to join our team at Megaworld Corporation in Makati, NCR, PH. As a part-time Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will have at least 4 years of experience in a customer service role and possess excellent problem-solving and teamwork skills.

Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner - Resolve customer issues and complaints effectively and efficiently - Communicate with internal teams to ensure timely resolution of customer inquiries - Provide product information and assistance to customers as needed - Process customer orders and returns accurately - Assist with administrative tasks as assigned by management - Work collaboratively with team members to achieve department goals

Requirements: - At least 4 years of experience in a customer service role - Strong problem-solving skills - Excellent teamwork and communication abilities - Resourceful and adaptable attitude - High school diploma or equivalent required, college degree preferred

Benefits: - Visa sponsorship for eligible candidates - Vision insurance coverage - Travel and spending expenses reimbursement - Competitive salary and opportunities for advancement

Working Environment: At Megaworld Corporation, we thrive in an energetic and rapidly evolving work setting. Our team is dynamic and dedicated to providing the best possible customer support experience. As a Customer Support Assistant, you will have the opportunity to grow and develop in a supportive and inclusive environment.

Deadline to Apply: June 23, 2024

Equal Opportunity Statement: Megaworld Corporation is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, status as a protected veteran, or status as a disabled individual. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.