Customer Support Associate

Job Description:

We are looking for a part-time Customer Support Associate to join our team at LBC Express Holdings, Inc. in Caloocan, NCR, PH. As an Associate Level role, we require a minimum of 3 years of experience in customer support or a related field. The ideal candidate should be energetic, driven, innovative, and possess excellent time management skills.

Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with inquiries, concerns, and technical issues - Process orders, returns, and exchanges accurately and efficiently - Troubleshoot and resolve customer complaints in a professional manner - Collaborate with internal teams to ensure timely resolution of customer issues - Maintain a positive attitude and promote a customer-centric culture within the organization

Requirements: - 3+ years of experience in customer support or a related field - Strong communication skills and a customer-focused mindset - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in a relevant field is preferred

Benefits: - Joining Bonus - Disability insurance - Retirement plan

Working Environment: At LBC Express Holdings, Inc., we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where employees can thrive and grow professionally.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: LBC Express Holdings, Inc. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion. Discrimination or harassment of any kind is not tolerated.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.